Insurance Risk Advice: In providing you with financial advice, we will only consider existing term life, disability, trauma, income replacement and health insurance policies (if any). We will not provide advice on legacy whole of life or endowment products.

Business Risk insurance including:  Business Life, Serious Illness, Disability, Key Person, Business Expenses, Debt Protection, Shareholder Buyout, Loss of Revenue, Waiver of Premium Insurance. Group (staff) insurance schemes are also provided.

KiwiSaver & Investments: In providing advice we will mostly consider the products from the providers listed above. However, we look at retirement and investment planning for the asset accumulation,  retirement and eventual decumulation phases. This may involve other assets and considerations.

Will & Testament – we provide Wills that are ‘zero advice’ and simple in nature.

Business Lending: We have a 3rd Party relationship with Prospa who provides small business funding. We do not provide the advice. We may receive payment for this referral.

We can refer you a Mortgage Broker, General Insurance, accountant and lawyer. We may receive payment for this referral.

FEES OR EXPENSES

BOLSTER RISK MANAGEMENT does not normally charge fees for working as your broker, but may charge fees for planning or consulting work. Any such fees would be explained and agreed to in advance by both parties.

CONFLICTS OF INTEREST AND INCENTIVES

BOLSTER RISK MANAGEMENT receives commissions from the relevant insurance company if you take out insurance following my advice. The commissions are between 40%-150% for health and 180% and 230% of the first year’s premiums of your policy for personal risk insurance (not including GST, if any, and policy fees). For Group Schemes the commission is 20% or less. The amount depends on which insurance company and which insurance policy you choose. 

For KiwiSaver and Managed Funds, Bolster Risk Management receives an initial commission of up to $150 per application. There is also servicing commission of up to 0.5% p.a (for KiwiSaver), and up to 1.0% p.a (for Managed Funds).

For policy cancellations, the insurance company can request repayment of their commissions, from us, for up to 2 years after the policy is issued.

To ensure that we prioritise your interests above my own, we follow an advice process that ensures my recommendations are based on your goals and circumstances. We also use an independent quoting and research platform called QuoteMonster for our insurance clients.

The ongoing commissions reflect our dedication to service our clients fairly and regularly, according to their circumstances and budget.

$25 is given to MND New Zealand (for motor neurone disease research) for every new policy issued.

COMPLAINTS HANDLING AND DISPUTE RESOLUTION

admin@bolsterriskmanagement.co.nz, or by calling Dominic: 0211 849 007. You can also write to us at: 129D Onewa Road, Northcote. AUCKLAND.

When we receive a complaint, we will consider it following our internal complaints process:

1. We aim to resolve complaints within 10 working days of receiving them. If we can’t, we will contact you within that time to let you know we need more time to consider your complaint.
2. We will contact you by phone or email to let you know whether we can resolve your complaint and how we propose to do so. If we can’t resolve your complaint, or you aren’t satisfied with the way we propose to do so, you can contact Financial Services Complaints Limited (FSCL.

Financial Services Complaints Limited (FSCL provides a free, independent dispute resolution service that may help investigate or resolve your complaint, if we haven’t been able to resolve your complaint to your satisfaction. Financial Services Complaints Limited (FSCL).  This service will cost you nothing, and will help us resolve any disagreements. You can contact FSCL at:

Address:    PO Box 5967, Wellington 6145

Contact Details:    0800 347 257 // info@fscl.org.nz

DUTIES INFORMATION

BOLSTER RISK MANAGEMENT, and anyone who gives financial advice on our behalf, have duties under the Financial Markets Conduct Act 2013 relating to the way that we give advice. We are required to:

• Give priority to your interests by taking all reasonable steps to make sure our advice isn’t materially influenced by our own interests
• Exercise care, diligence, and skill in providing you with advice
• Meet standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure that we have the expertise needed to provide you with advice)
• Meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure we treat you as we should, and give you suitable advice).

This is only a summary of the duties that we have. More information is available by contacting us, or by visiting the Financial Markets Authority website at https://www.fma.govt.nz.

DISCIPLINARY HISTORY

There have been no Professional Indemnity insurance or negligence claims, disputes resolution actions, or disciplinary actions brought against Bolster Risk Management

CONTACT DETAILS

Bolster Risk Management Limited (FSP731572)

129D Onewa Road, Northcote AUCKLAND

0211 849 007

admin@bolsterriskmanagement.co.nzdoes not normally charge fees for working as your broker, but may charge fees for planning or consulting work. Any such fees would be explained and agreed to in advance by both parties